Legal
Shipping & Returns
Last updated August 2026
Shipping
01Delivery areas and fees
Delivery fees are based on the region you select at checkout and are shown in full before you pay, with no hidden charges added afterward.
02Order confirmation
Orders are confirmed by phone or WhatsApp before dispatch, using the contact details you provide at checkout. Please make sure your number is correct and reachable.
03Delivery timeframes
Within Lagos, orders are delivered within 24 hours of confirmation. Outside Lagos, delivery takes 3 working days. These are estimates and can vary.
04If we can't reach you
If our delivery team can't reach you by phone or WhatsApp, or you're unavailable at the delivery address, we'll try to reschedule. Orders that remain unreachable after repeated attempts may be cancelled.
Returns & Replacements
05What's covered
We accept returns and exchanges within 24 hours of receiving your package — including a change of mind, a sizing issue, or an item that arrived damaged or wrong.
06What's not covered
We're not able to accept a return or exchange requested after the 24-hour window has passed. If you're unsure about sizing, message us on WhatsApp before you order.
07How to request a return or exchange
Message us on WhatsApp within 24 hours of delivery with your order number. We'll confirm the details and arrange the return or exchange with you from there.